GIG Mobility otherwise known as GIGM, a technologically powered road transport platform committed to moving people freely and easily across Africa, has been launched in Accra.
The company commenced operations over 20 years ago and has consistently revolutionized the transport sector by focusing on the customer ensuring satisfaction at all touch points.
At the launch of the transport platform in Accra, the Chief Operating Officer, Vuakpor Muoghereh said, “at GIGM we believe in anticipating the unspoken needs of customers when it comes to transportation. This forms the bedrock of all innovative features deployed by the company. Riding on its pillars of service, comfort, and safety, GIGM continues to invest in the digitization of transportation with the sole aim of enhancing the customer experience’s when it comes to mobility.”
The expansion into Ghana is in line with the company’s agenda to provide great customer experience for commuters across Africa.
“We are committed to moving people across cities easily and safely. GIGM has launched several technology-driven tools to redefine transportation, including its booking app available on Google play store for Android users and Apple store for Apple users and its locally developed enterprise partner model which allows interested investors to operate in the transport industry through the GIGM enterprise partner model.”
“We have an application for Captains (Drivers) the first of its kind in the intercity space in West Africa, which empowers the Captains to render great customer service to Guests (Customers) onboard vehicles. The Captains use this app to fulfill pick-up service, manage their daily work responsibilities within the company and also use the same for monthly salaries,” Muoghereh noted.
Just like the e-hailing taxi companies for intra-city transport service, GlGM is aimed at changing the way intercity transport service is done in Ghana with the introduction of their mobile app for ticket booking, vehicle hire and pick up service. This introduces a more convenient way to travel as Opposed to the conventional wait and fill model for interstate travel.
Booking tickets on the GIGM app is easy and can be done in less than 5 minutes from the comfort zone of the user. The user simply needs to download the GIGM app and sign up and commence use by filling up the itinerary for travel. Using the GIGM pick up service is a lot more.