Leading telecommunication service provider, MTN, has partnered One Smart Star Ghana Limited to unveil the Star Phone Service, a global service, which allows companies and institutions to keep all communications links in one contact.
The introduction of the service is aimed at making communications with signed-up businesses and institutions easier for users as a solutions to customers having to deal with several phone numbers of one person or institutions.
Launching the service, Mrs. Ursula Owusu-Ekuful, the Minister for Communications, in a speech read on her behalf said she was proud that Ghana was the first country to launch the service in the West Africa sub-region.
She said it was welcoming to have a one-stop mobile application platform that would host multiple numbers of an organization and integrates all their available communication channels thus voice phone, website, email, social media platforms, SMS, location navigation, and fax.
To drive the use of Information Communication Technology in business, the Minister explained that investment was needed to build, develop, strengthen and make it accessible, adding, “We welcome One Smart International into Ghana’s technology solutions industry.”
The service, Mrs. Ameley Ampofo, Ag. Chief Marketing Officer of MTN, said, is a unique dial code and app that allows customers to contact businesses just by single dial or tap without having to deal with the lengthy 10 digits.
“MTN’s commitment to lead in the delivery of a bold new digital world to customers, has urged us to continuously provide distinct customer experience to brighten the lives of customers” she said
She disclosed that MTN is investing more than US$144 million to expand the network in 2018, adding, “Our focus on building a solid and robust network is driven by our desire to deliver a uniquely distinct customer experience.”
Mr. David Sussan, Co-Founder and Chief Executive Officer (CEO) of One Smart Star International, said the services were being made available to some selected national security services for free as part of its Corporate Social Responsibility.
Currently over 100 organizations in 80 countries uses the One Smart Star Service.
Mr. Cornelius Kakraba, the CEO of One Smart Star Ghana, said the service so far, has more than 70 companies which have signed up in the Ghana.
The application is available for free download on Google play store – with app name, ‘Star Phone’.
By Wisdom Jonny-Nuekpe