The Enterprise Group has launched a mobile app in a bid to satisfy the needs and critical requests of its customers.
The mobile app according to the CEO, Keli Gadzekpo, is necessary considering the surge in the use of technological gadgets in recent times which quicken the pace of business.
He said the app gives customers “convenience, control and an enterprise advantage” to quote or redeem claims in comfort.
The App, Enterprise Advantage which is accessible on android and apple phones will allow customers to receive claims, quote policies, activate complaints and also check the update of their contributions.
Other services on the app include checking traffic situation, weather conditions and automobile services to make life convenient for clients.
Speaking at the launch, Group Chief Information Officer, Seyram Akotey indicated that the mobile app has become necessary “to meet customer demands” adding that the Enterprise Group is “more than capitalized” and not worried about the deadline given by the regulator, National Insurance Commission to all insurance companies to meet their minimum capital requirement.
The mobile app through its design, testing and evaluation took the team of experts two years to certify.
Commissioner of Insurance, Justice Ofori commended the Enterprise Group for the innovation and said it would go a long way to change how business is transacted in the country’s insurance landscape.
“This initiative we at the NIC believes will bring more transparency between Enterprise and customers and will also reduce the face to face method of business transactions,” he noted.
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